Business English for Cabin Crew

1 on 1 Live Trainer - 60 hours - Level: pre-intermediate (B1) and above

This course adopts a modular approach spanning 50 hours’ training per level beginning at Level B1+ (strong pre-intermediate). Split into 10 x 1-hour intensive blocks, classes are delivered exclusively by native English speakers with specific experience in aviation, provided using SOLT (Synchronous Online Live Training) via our global live platform.

Provide 1 on 1 training with the following learning outcomes:

  • Business English principles and core components - 40 hours
  • Specialist English with a focus on vocabulary used in by pursers, flight attendants and general cabin crew personnel - 20 hours
    • Customer service principals
    • Specialized technical terms used in the industry.
    • Task-based vocabulary focus including pre-flight briefing, preflight tasks, boarding, landing procedures and disembarkation of passengers.
    • Communication with passengers and performing all your normal duties.
    • Dealing with complaints on board.
    • How to facilitate with medical emergencies.
  • Homework


English for Cabin Crew has been developed specifically for flight attendants who need to use English every day at work and for people who are training to become cabin crew. We will show learners how to communicate clearly, directly, and with authority, but also politely, even when dealing with difficult situations.

The course is organized around the sequence of a flight, starting with an introductory unit, followed by pre-flight, welcoming passengers on board, cabin services and amenities, en route health and medical issues, safety and emergencies, and descent, landing, and layover. The final unit gives advice on applying for cabin crew positions.

Who should attend?

English for Cabin Crew is for people working in the aviation industry who want to improve their communication skills, vocabulary, pronunciation and accuracy.

Course Entry Prerequisites

Course attendees will receive a free language proficiency test and speaking test to properly evaluate their starting level. This course is open to learners with a proficiency level of B1 (pre intermediate) and above.

After you purchase this course, you will be asked to complete an enrollment form to begin scheduling your classes.

For more detailed information about our Business English Programmes follow this link.

Unsure? Book a call with our director of studies at [email protected].

Your Instructor

Neil Rodrigues
Neil Rodrigues

I first started teaching English in 2005 after a successful career in the Oil & Gas industry. My first job was in an English school in Libya, teaching young adults to prepare for university or their first jobs. I went from Libya to Bahrain, Saudi Arabia, Azerbaijan and Kazakhstan. In all my travels, I met many thousands of people wishing to learn English and made many, many new friends! I was also very lucky to visit new countries and learn about their culture and history.

Class Curriculum

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Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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