English for Cabin Crew

Units 2 through 5 - (Level B1 Pre-Intermediate)

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Tangent Training uses real life English used by Cabin Crew Professionals to focus each lesson. Our English for Cabin Crew Courses have been developed specifically for flight attendants who use English every day at work and for Cabin Crew trainees. This speaking-based course shows participants how to communicate with clarity and authority. The course starts at entry level B1.


By the end of this course you should be confident about using clear and uncomplicated English to:

  • perform all your normal duties on board
  • address your passenger’s problems
  • handle demanding situations


English for Cabin Crew is for people working in the aviation industry who want to improve their communication skills, vocabulary, pronunciation and accuracy. It is designed for you to use on your own with your video lecturer.


English for Cabin Crew follows the real-time working routines of flight attendants, from pre-flight briefing to disembarkation. It followes the operational procedures of the cabin crew and their progress through the various stages of short and long haul flights. You will face the communication challenges of boarding, safety demonstrations, serving meals, difficult passengers, possible medical incidents and emergency situations.

The course looks at the special English used in all these situations and aims to give flight attendants confidence in using the right English at every stage of the job in hand.

Course Outline

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Your Instructor

Tangent Training
Tangent Training
Tangent Training has been an integral language provider on oil and gas assets in the Middle East, Central Asia and North Africa. We have developed bespoke language training programmes to suit workers from all backgrounds and nationalities.

Tangent Training is founded, run and managed by educators. Our philosophy is simply to ensure education and learning is the heartbeat of the business. We work hard to ensure the strictest and highest standards are met in all facets of the training we offer.

Tangent has worked with many international corporations at senior management level to demonstrate how to implement and adopt a corporate language policy, whilst at the same time considering cultural identity.

Class Curriculum

  Unit 2 - Pre-Flight Tasks
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  Unit 3 - Boarding
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  Unit 4 - Complaints on Board - Part 1
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  Unit 5 - Medical Emergencies on Board
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  Course Evaluation
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Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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